By signing below and submitting this form, you authorize the veterinarians and staff of Lake Animal Hospital to exam, complete diagnostics, perform procedures, prescribe, and administer treatment as is considered medically necessary for your pet(s).
Record Release Authorization
To ensure continuation of care, Lake Animal Hospital will obtain your pet’s medical records and communicate with previous veterinary clinics that have provided care for your pet. Lake Animal Hospital may also release your pet(s)' medical information including vaccine history, medical records, diagnostic images, and lab work to other veterinary hospitals, boarding facilities, groomers, authorities, and pet insurance companies as necessary. By signing below and submitting this form, you acknowledge that Lake Animal Hospital will obtain your records from previous veterinary clinics and may release your pet’s records on request.
Email & Text Messaging Communication Consent
Clients of Lake Animal Hospital may receive direct conversational communication via email and/or text messaging from an employee representative to discuss a pet’s veterinary care, appointment scheduling, or billing. Clients may also receive automated informational communications via email and/or text messaging to be reminded of their pet’s upcoming appointments, veterinary care needs, surveys, and promotions.
Messaging and data rates may apply. Lake Animal Hospital Clients may opt-out, unsubscribe, stop, or change their email and / or text message preferences at any time.
Lake Animal Hospital’s Appointment Policy
When clients repeatedly cancel, delay, or miss appointments it is detrimental to Lake Animal Hospital’s mission, and prevents other deserving pets from receiving care. We ask that you give us the courtesy of a 6-hour notice if your appointment needs to be altered. If you are more than 10 minutes late for an appointment, we may need to reschedule. Clients that are chronically late, cancelling, or missing appointments may be asked for a deposit before scheduling. By signing below and submitting this form, you acknowledge that you have read and understand Lake Animal Hospital’s appointment policy.
Lake Animal Hospital’s Payment Policy
Full payment is due at the time of service. Lake Animal Hospital accepts all major credit cards, cash, and checks. Payments made by card are subject to a 1.25% fee adjustment to offset the processing fees. Clients with payment concerns are asked to speak to a Client Service Representative prior to services being rendered. Payment plans are available through third party providers Care Credit and Scratch Pay. No other payment plans, or delayed billing are offered. By signing below and submitting this form, you acknowledge that you have read and understand Lake Animal Hospital’s payment policy.
Your signature below indicates you have read and understand these policies.